I will refund shipping cost overages that amount to more than $1.50. In these cases, the customer is responsible for the additional cost. Some shipping companies will charge an additional fee to correct an address on a package or intercept\reroute a package. Any packages returned to us due to the buyer entering incorrect shipping information will incur additional cost to reship. Please verify the shipping address entered on checkout. Please contact me if you need an item rushed. It takes me approximately 4-5 weeks to process an order for handmade items. Orders of 14 yards or more of a continuous cut of Home Decorating Fabric will be rolled on a tube. There is an additional $10 charge per roll to ship ROT. If you would prefer to have your order shipped ROT (rolled on a tube to minimize wrinkling), please contact me to setup a custom listing for you. Please note that some wrinkling will occur and is considered a normal part of the handling process. Orders of 13 yards or less of a continuous cut of Home Decorating Fabric will be folded and shipped in a package via USPS Priority Mail. For RUSH orders, please contact us at 51 or email the request via the "contact owner" option on Etsy. Those fabrics can take up to 10 business days to ship. Some fabrics may need to be shipped to us from another location to fill your order. Items stocked in our local warehouse ship within 5 business days (we do not ship on weekends or holidays). The buyer pays all shipping and handling costs. You can be assured that your order will be processed quickly and delivered to you safely. Please e-mail all refund questions within 14 days of the original purchase date. Items that have been used cannot be returned. We do not offer refunds of fees associated with finished goods. When sending fabric directly to a seamstress or upholsterer we recommend ensuring they check the fabric against the swatch you provide. No claims will be allowed after it has been processed in any way. Examine fabric for pattern, color, yardage and quality before cutting. If the return is a result of an error on our part, the customer is exempt from paying the original and return shipping costs.īefore cutting please confirm the accuracy of your order before any cuts are made. I would be happy to send up to 3 swatches at no cost so that you can see the fabric before you make your purchase. I charge a 10% restock fee for returned fabric purchases. Shipping and insurance charges are not refundable. We cannot refund payment for items that we do not receive. A tracking number on return shipments is highly recommended. Returns and\or exchanges are accepted on orders within 30 days of the original purchase date.Īll returns must be boxed and packed securely for shipping.